TEQQO PLUG & PURIFY - Terms of Use

Version dated 12.12.2025

Complete Terms of Use text.

TEQQO PLUG & PURIFY
Teqqo Plug & Purify - Terms of Use (version dated 12.12.2025)
PREAMBLE
Welcome to the "Teqqo Plug & Purify" mobile application ("App"), owned by Teqqo S.r.l., Tax Code and VAT no. 16171251008, with registered office in Rome, Viale Amelia 70 ("Teqqo").
Before using the App, it is necessary to read the following terms of use ("Terms of Use"), which govern the relationship between Teqqo and the user ("User") and set out rights and obligations regarding use of the App.
By using the App, the User declares that they have read these Terms of Use and fully accept their content. Otherwise, the User is invited not to use the App and to delete it from their device.

1. Purpose
1.1 The App is an application intended for consumers, designed to improve opportunities for use of the [Teqqo] indoor air purifier ("Purifier"). In particular, after purchasing the Purifier and connecting it to the App, the User may:
(i) send commands to the Purifier;
(ii) check the operating status of the Purifier;
(iii) view data and statistics on use of the Purifier and air quality in the environment where it is located;
("Features").
From time to time, the App and Features may be updated or modified by Teqqo to improve the User experience. It is understood that the User may use the Purifier even without the App, which is an optional tool offered to the User.
1.2 For greater clarity, these Terms of Use do not govern purchase or use of the Purifier. Without prejudice to the foregoing, the App may make Purifier instruction manuals available to the User.

2. User Profiles and Account
2.1 To use the App, at first access the User must complete the registration process, which includes creation of a personal account ("Account") by entering a valid email address and choosing a password. Registration is conditional on full acceptance of these Terms of Use. Failing such acceptance, registration and use of the App will not be permitted.
2.2 The User is responsible for keeping Credentials confidential and acknowledges that any unauthorized activities carried out through their Account shall not be attributable to Teqqo where they derive from failure to keep Credentials confidential.
2.3 The User undertakes not to disclose information accessible through Credentials and not to allow third parties to access the App via their Credentials.
2.4 The User undertakes to promptly notify Teqqo of any unauthorized use of their Account or Credentials, as well as any security breach.
2.5 The User must provide Teqqo with true and accurate information and, to ensure Account security, undertakes to:
(i) not create false or duplicate Accounts;
(ii) update personal information when necessary, including to allow Teqqo to contact the User if needed;
(iii) not impersonate or substitute third parties.

3. Access and Use of services
3.1 In accordance with these Terms of Use, the User may download the version of the App published on app stores, install it on their device, use the App, and enjoy the Features. This type of access is personal and cannot be transferred to third parties.
3.2 Teqqo grants a limited, non-transferable, non-exclusive, revocable license (without right to sublicense) to access and use the App.

4. User Obligations
4.1 The User acknowledges that use of the App in compliance with these Terms of Use and applicable law is essential for proper functioning of the App and Purifier.
4.2 The User undertakes, in particular, not to:
(i) assign or resell to third parties their right to use the App;
(ii) tamper with or otherwise intervene on App Features without Teqqo's intervention and authorization, or use any device/software capable of interfering with App operation;
(iii) use the App if the Account has been suspended;
(iv) use the App to create services similar or identical to the Features;
(v) frame, mirror, or otherwise incorporate the App into third-party sites;
(vi) interfere with or modify the App or Features, including by introducing material infected with viruses, trojans, time bombs, or other elements that could damage or interfere with App programming structure and rights of other Users;
(vii) provide Teqqo with false, inaccurate, misleading data, or data that may cause harm to third parties, or pretend to be Teqqo or other persons;
(viii) copy, modify, or distribute the content of the App or information belonging to Teqqo or third parties;
(ix) circumvent tools put in place by Teqqo to ensure App security and prevent intrusions or access by unsolicited automated users, or perform any action imposing an excessive or disproportionate load on App infrastructure.
4.3 Without prejudice to any other remedy under applicable law or these Terms, where Teqqo detects a breach of these Terms or User activities that may cause technical issues or legal liability for Teqqo, Teqqo may, by way of example, limit, suspend, or interrupt availability of Features and Account, prohibit access to the App, and adopt technical/legal measures to prevent the User from using the App.
4.4 To enable Teqqo to maintain the App at optimal and secure functionality levels, the User will do what is reasonably possible to report any App-related issue they become aware of.
4.5 By accepting these Terms, the User undertakes to indemnify and hold Teqqo harmless from any prejudice resulting from the User's breach of these Terms, applicable law, or third-party rights.

5. Automatic Updates
5.1 The App may update automatically or require manual updates. The User undertakes to keep the App updated to ensure functionality.
5.2 In accordance with applicable law, the App may send push notifications to the User. The User may manage push notification behavior through App settings.

6. Security and Liability
6.1 The App is an ancillary support application to use of the Purifier. The Purifier is electrical equipment and must be used in accordance with usage instructions. Therefore, the App is not a substitute for direct operation of the Purifier by the User.
6.2 The User undertakes to use the App and Purifier under safe conditions, as indicated in usage instructions, ensuring that when the Purifier is operating, the User is always present on site and able to intervene in case of malfunction.
6.3 In view of the App's accessory nature in relation to the Purifier and obligations to use the Purifier autonomously regardless of App Features, Teqqo shall not be held liable to the User for damage caused by use of the App or Purifier in conditions lacking adequate safety, also in light of these Terms.

7. Warranties and Updates
7.1 This article applies exclusively to Users who use the App as consumers.
7.2 Teqqo guarantees that the App complies with subjective and objective conformity requirements under Articles 135-octies et seq. of the Italian Consumer Code, including: correspondence with provided description, suitability for ordinary and specifically requested uses, functionality, compatibility, interoperability, and security, as reasonably expected for digital services of the same type.
7.3 Teqqo guarantees necessary updates, including security patches, for at least two (2) years from first installation or for the period during which the App is supplied under these Terms, whichever is longer.
7.4 If the User does not install Updates within a reasonable period, Teqqo shall not be liable for conformity defects deriving from lack of the relevant Update, provided that:
(i) Teqqo informed the User of the Update's availability and consequences of failure to install it;
(ii) failure or incorrect installation of the Update by the User is not due to deficiencies in installation instructions provided by Teqqo.
7.5 It is understood that there will be no conformity defect if, when accepting these Terms, the User was specifically informed that a particular App feature deviated from objective conformity requirements and the User expressly and separately accepted that deviation. Acceptance must occur through a separate, non-preselected checkbox.
7.6 Any conformity defect resulting from incorrect integration of the App into the User's digital environment may be considered a conformity defect only if:
(i) the App was integrated by Teqqo or under its responsibility;
(ii) the App required integration by the User and incorrect integration is due to deficiencies in integration instructions provided by Teqqo.
7.7 Teqqo is liable for any conformity defect of the App that appears or becomes evident during the period in which the App must be supplied to the User under these Terms. Any action to enforce conformity defects emerged during supply and not fraudulently concealed by Teqqo is, in any case, time-barred within twenty-six months from the last act of App supply.
7.8 Burden of proof regarding App conformity for defects arising during the supply period under article 7.7 lies with Teqqo. This burden does not apply where Teqqo proves that the User's digital environment is not compatible with App technical requirements and that Teqqo informed the User of such requirements before acceptance of these Terms. The User shall cooperate with Teqqo, as reasonably possible and necessary, using means least intrusive for the User, in order to determine whether the cause of the conformity defect lies in the User's digital environment. In case of User non-cooperation, where Teqqo provided clear and understandable technical requirements of the digital environment before acceptance of these Terms, burden of proof of existence of conformity defect shifts to the User.
7.9 In case of conformity defect, the User is entitled to restoration of conformity, to an appropriate price reduction (if the App becomes paid), or termination of these Terms.
7.10 The User is entitled to restoration of App conformity, unless this is impossible or imposes disproportionate costs on Teqqo, considering all case circumstances and, in particular:
(i) the value the App would have absent the conformity defect; and
(ii) the extent of the conformity defect.
7.11 Teqqo undertakes to bring the App into conformity within a reasonable period from the moment it is informed by the User of the conformity defect, free of charge and without significant inconvenience for the User, considering the nature of the App and intended use by the User.
7.12 The User is entitled to proportional price reduction (if the App becomes paid), or termination of these Terms, in one of the following cases:
(i) restoration of conformity is impossible or disproportionate;
(ii) Teqqo has not restored conformity as provided in these Terms;
(iii) a conformity defect appears despite Teqqo's attempt to restore conformity;
(iv) the conformity defect is so serious as to justify immediate price reduction or termination; or
(v) Teqqo has declared, or it is equally clear from circumstances, that it will not restore conformity within a reasonable time or without significant inconvenience to the User.
7.13 Price reduction is proportional to the decrease in value of the App supplied to the User compared to the value it would have had if conforming. If the App is supplied for a specific period in exchange for payment, price reduction applies to the period during which the App was non-conforming.
7.14 If the App is supplied against payment, the User is not entitled to terminate these Terms if the conformity defect is minor. Burden of proof that the conformity defect is minor lies with Teqqo.
7.15 Upon termination of these Terms, Teqqo may prevent any further App use by the User, in particular by making the App inaccessible or disabling the User account. Following termination, the User shall refrain from using the App and making it available to third parties.
7.16 Where applicable, it is specified that the User is not required to pay for App use in the period before termination during which the App was non-conforming.
7.17 Where applicable, any refunds due to the User shall be made without undue delay and in any case within 14 days from the day Teqqo is informed of the User's decision to exercise the right to price reduction or termination of these Terms. Teqqo will make refunds using the same payment method used by the User to pay for the App, unless the User expressly agrees to another method and bears no refund-related costs. Teqqo will not impose any fee on the User in relation to the refund.
7.18 Teqqo may modify the App, beyond what is necessary to maintain conformity, as provided in article 1, if the following conditions are met:
(i) modification is made at no additional cost to the User;
(ii) the User is informed in a clear and understandable manner of the modification; and
(iii) in the cases of article 7.19, the User is informed, with reasonable notice on a durable medium, of how and when the modification is made, as well as of their right to withdraw from these Terms or possibility to maintain the App without such modification.
7.19 The User has the right to withdraw from these Terms at any time, including where the modification under article 7.18 negatively affects App use or access, unless such negative consequences are negligible. In such case, the User has the right to withdraw free of charge within 30 days from receipt of the information or, if later, from the moment the App is modified by Teqqo. In such case, consequences provided for termination of these Terms apply. This article does not apply where Teqqo has allowed, at no additional cost, the User to maintain the App without modification and App conformity is preserved.
7.20 Remedies provided in this article also extend to cases of impediment or limitation of App use resulting from restrictions due to violation of third-party rights, in particular intellectual property rights, without prejudice to other remedies under applicable law.

8. Intellectual Property Rights
8.1 The User acknowledges that all intellectual property rights, including, without limitation, copyrights, patents, trademarks, and trade secrets, in the Product and Services (for example, the Website, App, software enabling operation and related code, databases, user interface, graphics, layout, and look-and-feel, etc.) are owned by Teqqo or its licensors. Possession, access, and use of the Product, product Software, and Services do not transfer to the User or third parties any right, title, or interest in such intellectual property rights.
8.2 "Intellectual Property Rights" means all rights protecting tangible and intangible assets including, by way of example and not limitation, copyright and related rights, patents, know-how, confidential information, databases, trademarks, domain names, designs, and models, whether registered or not.
8.3 The User is prohibited from:
(i) translating, decompiling, or reverse engineering the App, or carrying out any activity aimed at identifying algorithms and operating logic of the App;
(ii) extracting or copying information contained in the App (except as expressly provided in these Terms), creating derivative works from the App, reusing the App, or making any use different from what is indicated in these Terms or allowed by applicable law.
8.4 The User acknowledges Teqqo's right to use any information collected during User use of the App - where such functionality is provided in compliance with applicable law - in order to:
(i) carry out developments, additions, and improvements to the App;
(ii) create new App Features;
(iii) improve interface, user experience, and ways of using the App;
(jointly, "Improvements");
it being understood that Teqqo will be exclusive owner of all Intellectual Property Rights in the Improvements and nothing will be due to the User.

9. Limitations
9.1 It is permitted to copy only parts of the Services (including the Website where these Terms are published) onto one's own computer for personal use.
9.2 It is prohibited to use Service content in any other public or commercial way, or copy/integrate any Service content into any other work, including websites, without written consent from Teqqo.
9.3 A license from Teqqo is required to publish or redistribute any part of the Services. Teqqo retains all rights on all Service content, including all downloadable software and accompanying data.
9.4 It is not permitted to copy, modify, reproduce in any way, or damage structure or presentation of Services or any content therein.

10. Links, information, and references to third-party websites
10.1 The App may provide links to websites operated by third parties ("Third-Party Sites"). Such third-party sites and indicated providers are not under Teqqo's control. Teqqo may provide these links only for better usability and does not review, approve, monitor, endorse, warrant, or make any representation regarding them.
10.2 Teqqo is not responsible for actions of third parties or for their products and services, including, by way of example, app stores, third-party products/services, third-party websites, referenced providers, equipment, ISPs, and carriers.
10.3 Therefore, Teqqo, its licensors, and suppliers disclaim any liability for past, present, and future damages, known or unknown, arising from or related to user interactions with such third parties and products/services.

11. Duration
11.1 These Terms are effective from User acceptance until deletion of the User account.
11.2 The User may delete their account at any time via the App and by confirming through the link sent to the User's email address.
11.3 It is understood that, in case of non-use of the App for 24 consecutive months, Teqqo will proceed with deletion of the User account, after prior informational notice sent to the User with adequate advance notice.
11.4 Following account deletion, without prejudice to any different provisions in these Terms:
(i) the User will lose the possibility to access the App;
(ii) if the User wishes to register again, it will be necessary to create a new account that cannot be linked to the previously deleted one.

12. Personal data protection
12.1 The User declares having read Teqqo's privacy notice available in the App "Menu" section. The privacy notice describes practices regarding information that Teqqo collects from Product and Service users.

13. Product and Service function
13.1 The Teqqo Purifier and related Services are not certified measuring instruments and therefore cannot be used to certify compliance with regulatory parameters regarding environmental pollutants. They do not replace professional measurements or technical assessments, but only allow the User to monitor trend levels of pollutants in indoor environments.
13.2 The User acknowledges and accepts that the Product and Services are not configured as alarm or emergency management systems. Consequently, Teqqo will not transmit information to competent authorities in case of emergency or detection of anomalous values. Likewise, contact with Teqqo customer service cannot be considered suitable tools to safeguard lives of people at risk nor can they replace emergency services.
13.3 Therefore, management of potentially life-threatening events and emergencies is exclusively the User's responsibility, and the User must contact competent authorities for resolution of such circumstances.

14. System requirements
14.1 Access to Services is allowed exclusively to users who have required system requirements, as indicated and published from time to time in relation to those Services. Certain features may be inaccessible in absence of:
(i) a functioning Wi-Fi network properly configured to communicate reliably with the Product;
(ii) a valid user account;
(iii) a smartphone;
(iv) active Internet access;
(v) any additional system components that may later be specified by Teqqo.
14.2 It is the User's exclusive responsibility to verify possession of all required system requirements and ensure compatibility and proper configuration.
14.3 The User acknowledges that if requirements and compatibility conditions are not met, Services may not function as described.

15. Contacts
15.1 For any information regarding the App, the User may contact Teqqo at:
Teqqo S.r.l. (Tax Code and VAT no. 16171251008)
Rome (00181 - RM), Viale Amelia 70
PEC: teqqosrl@legalmail.it
Email: web@teqqo.it

16. Miscellaneous
16.1 Teqqo reserves the right to amend these Terms at any time by publishing the new version in the App and informing the User in advance where there is justified reason (for example, in case of modification of App Features). The new version of the Terms will apply only prospectively and, unless otherwise specified, will become automatically effective 30 (thirty) days after publication and communication to the User. It is understood that, if the User does not intend to accept Teqqo's changes, the User may at any time delete their account and discontinue App use.
16.2 The User acknowledges that the App may update automatically on the User device where a new version is available, or may require the User to actively perform the update. The User undertakes to keep the App always updated to obtain maximum performance from the App.
16.3 If the User acts as a consumer habitually resident in a Member State of the European Union, these Terms and App use are governed by law of that country and any actions/disputes will be subject to jurisdiction of the competent court in that country where the consumer User has residence or domicile. In other cases, Italian law applies and exclusive jurisdiction is the court of Rome (Italy).
16.4 Without prejudice to the above, a User acting as consumer also has right to access the European Online Dispute Resolution platform. For more information on the European ODR Platform or to start, through it, an alternative dispute resolution procedure relating to these Terms, access: http://ec.europa.eu/odr.

□ I declare that I have read the Terms of Use and accept them.
□ Also for purposes of article 1341 of the Italian Civil Code, I expressly accept articles 1.1 (App modification), 2.3 (suspension of App use), 3.1-12.1 (forfeiture), 4.2-5.2-6.4-8.1 (limitation of liability), 7.4 (waiver), 9.3 (Account deletion), and 12.3 (exclusive forum).